As the Tory Burch AGM, you are a critical leadership partner – a “co-pilot” to the GM and someone the store staff can rely on for guidance and growth. You will partner with the GM to create a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. You are primarily accountable for developing and maintaining staff selling and service skills, in addition to the day-to-day operations of running a successful business with an authentic approach.
• Undergraduate degree (business or fashion related discipline a plus)
• 3-5 years of management experience in a luxury or service driven environment
• Prior experience as a GM a plus
As a Tory Burch Sales Support Associate you are a “jack of all trades”. You will flex between supporting the sales team through acting as a greeter, runner, cashier, stock support, phone answerer…whatever the call of duty requires! Sometimes you will work with the front of house team, sometimes with the back of house team, and other times directly with the GM & AGM. You will need to be a highly motivated, efficient, flexible individual who is comfortable with a fast pace and constantly changing priorities
• 1-2 yrs. experience in a high volume, customer-driven retail environment
• Ability to lift (at least 30 lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend.
• Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business.
As a Tory Burch Sales Lead, you will be an expert in delivering on the five stages of the transformational experience through balancing ‘leader of the floor’ (TLOF) responsibilities, the daily coaching of other Sales Associates, and managing your own individual sales & client book. You will act as a leader in the store and are responsible for ‘holding down the fort’ when the GM & AGM are not available, which will at times include monitoring sales productivity, resolving customer or associate issues, and opening and/or closing duties.
2-4 yrs. experience in a high volume, customer-driven retail environment
Strong personal selling and customer relations experience
Previous sales leadership and motivation experience
Ability to lift (at least 30 lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend.
Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business.
Please email resume to: