Complimentary Concierge Service

The largest collection of luxury brands in one stylish Pacific Northwest destination. The Shops at The Bravern features Prada, Hermes Paris, Louis Vuitton, Moncler, Omega, Salvatore Ferragamo, Gucci, luxury department store Neiman Marcus and other designer stores to provide the ultimate shopping experience for staycationers and tourists alike.  Dining is a delicious experience at the local chef-driven John Howie Steak, award winning Café Trophy – Trophy Cupcakes, and fun atmosphere of Sugar Factory.


Our Concierge can assist with multilingual personal shoppers, car service from and to your hotel, and even make a restaurant reservation for you while you shop. We’ve thought of everything to make your experience an unforgettable one.


We offer out of town visitors a complimentary list of shopping and dining perks from retailers and restaurants. Present an out of town ID** within the US or passport with B1/B2 Visa, to receive a welcome gift and to activate the VIP Visitor Rewards.  Learn more about our Visitor Services and Amenities.


•   Complimentary shuttle from The Shops at The Bravern*
•   Personal Shoppers (multilingual)
•   Wheelchair and Stroller Rental
•   Restaurant Reservations
•   Lost & Found


Concierge is located inside Building One and Building Two Lobby inside Microsoft Office Towers.


Concierge for The Shops at The Bravern
[email protected]


*$100 minimum purchase from any shop or restaurant at The Shops at The Bravern.
** ID must show a distance of 60 or more miles from Center to be considered a tourist.